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| Posted: 07 Apr 2008 19:45 Last Edited By: k_reed_14 | [?] |
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Registered User Currently Offline Join Date: Mar 2008 |
Posts: 22 Reputation: Unranked [?] User Rank: Second Lieutenant 
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| I just scheduled my 1000 mile service today and asked what it was going to cost me to do it if they don't change the oil (I will change my own oil). He said it would be $247 USD. This sounds outrageous to me!! He also said that if I don't have it serviced at 1000 miles by a Buell Dealer then it will void the warranty. Is this true? If anyone could chime in and tell me if that is way too much money or any advice would be appreciated. Thanks! | |
| Posted: 07 Apr 2008 21:13 | [?] |
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Moderator Currently Offline Join Date: Jun 2007 |
Posts: 2511 Reputation: 38 [?] User Rank: Five-Star General 
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rip off!!! 
i would move to europe 
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| Posted: 08 Apr 2008 00:45 | [?] |
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Registered User Currently Offline Join Date: Jun 2007 |
Posts: 142 Reputation: 2 [?] User Rank: Captain 
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I did my 1000 mile at 2800 or so. They told me not to worry about it. can I trust them? I dunno. Don't remember how much it was though it does seem a little high and without the oil change yet. But don't move to Europe over it. No offence LeFox.
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| Posted: 08 Apr 2008 02:30 | [?] |
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Registered User Currently Offline Join Date: Apr 2008 |
Posts: 15 Reputation: 1 [?] User Rank: Second Lieutenant
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| My bike came with a free 1000mi service. | |
| Posted: 10 Apr 2008 01:56 | [?] |
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Registered User Currently Offline Join Date: Jan 2008 |
Posts: 22 Reputation: Unranked [?] User Rank: Second Lieutenant
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| My 1000 mile service was 267.00 thats including the switch to all synth oil. I am pretty sure you do need the 1k, 5k and 10k done by a dealer. | |
| Posted: 10 Apr 2008 15:39 | [?] |
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Registered User Currently Offline Join Date: Feb 2007 |
Posts: 990 Reputation: 8 [?] User Rank: Lieutenant General 
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Quote:
I am pretty sure you do need the 1k, 5k and 10k done by a dealer. Because? |
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| Posted: 10 Apr 2008 16:56 | [?] |
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Moderator Currently Offline Join Date: Jun 2007 |
Posts: 2511 Reputation: 38 [?] User Rank: Five-Star General
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Quoting mrdozer2me
Because? you'll void your warranty? 
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| Posted: 10 Apr 2008 20:53 | [?] |
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Registered User Currently Offline Join Date: Feb 2007 |
Posts: 990 Reputation: 8 [?] User Rank: Lieutenant General
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Warranty?...more like guarantee.
They guarantee some idiot will overlook something They guarantee they WILL piss me off They guarantee they will have no sense of customer service They guarantee that they will blame ME for the problem They guarantee to try to weasel out of free work They guarantee they will change my oil....then not do it They guarantee I'll get my bike back running ( but with no gas ) So as far as warranties go....I can think of a good place for theirs 
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| Posted: 10 Apr 2008 23:35 | [?] |
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Moderator Currently Offline Join Date: Jun 2007 |
Posts: 2511 Reputation: 38 [?] User Rank: Five-Star General
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see...told you to move to europe 
no more buell frustration 
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| Posted: 11 Apr 2008 01:12 | [?] |
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Registered User Currently Offline Join Date: Jun 2007 |
Posts: 581 Reputation: 6 [?] User Rank: Brigadier General 
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Quote:
My 1000 mile service was 267.00 thats including the switch to all synth oil. I am pretty sure you do need the 1k, 5k and 10k done by a dealer. that's about what we paid. It's worth it to me to have piece of mind that they won't be able to side step any warranty issues due to poor maintenance. It sucks but I have 5 years of warranty that I must protect. I also keep the reciepts from every oil change I do between services. |
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| Posted: 11 Apr 2008 01:43 Last Edited By: BuellPartsGuy | [?] |
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Moderator Currently Offline Join Date: Oct 2006 |
Posts: 1652 Reputation: 8 [?] User Rank: Four-Star General 
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Well guys, I will let you in on something. I will give you the top reasons why dealers get turned off on carrying/working on Buells.
1. First off, warranty work doesn't pay very well for the tech. Also, when you hardly work on them in the first place, its hard to be quick working on them. 2. Buell customers do not spend hardly a fraction of the money that H-D guys do. I know you guys think, every customer should be taken care of as such, but thats not the real world, sorry. 3. No offenese to anyone out there, but Buell customers usually ask $100 worth of questions for a $5 part, then they usually dont even buy it there. They order it from somewhere else or find a used on. 4. Buell customers are usually the most impatient of all the customers they encounter. They all want it done yesterday. 5. Buell customers are usually not very plesant to deal with also. Just like on here, the word "stealership" is thrown around a lot. You go in with an attitude, you are going to get an attitude. 6. Most dealers don't stock a lot of Buell parts, if any at all. They don't like having to order parts. They like selling whats in stock. 7. Lastly, Buell guys like to work on their own stuff. So its common to have to clean up somebody elses messed up job when somebody unqualified works on it. This is just some of the reason I see why the resent of Buell at the dealers doesn't get better. You give the dealers reason to hate you, and they will and they will treat all of the Buell customers the same because the bad few that ruin it for everyone So don't give them any reasons. Try to relate to them and be understanding, as you want them to be towards you. I'm done venting now..... lol I'm sure a bunch of you will not agree with this and have lots to say about it, but this is what I see. I do this every day. |
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| Posted: 11 Apr 2008 05:57 | [?] |
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Registered User Currently Offline Join Date: Nov 2007 |
Posts: 129 Reputation: Unranked [?] User Rank: Captain
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I totally agree with BPG...it's the same for all service industries...I manage a restaurant, and if someone comes in thinking the food and/or service will be terrible, it's gonna be...and I make damn sure of it. You treat service people right, they will most likely reciprocate the good deed. The parts guys at HD/Buell dealerships are not the ones who really bother me...it's the salesmen. Before I bought the one I have now, I was looking at a 9R that was coming off the rental fleet at a somewhat local dealer. Of course, when I walked in the door, two salesmen beat each other up to greet me. After about 30 seconds of conversation, he asked me what I was interested in. When the word Buell came out of my mouth, he handed me his card and walked away telling me to have a good day. I don't really see how me spending 8 grand on a Buell is any different than me spending 8 grand on a Sportster. Luckily, I ran into the man who ran the Rider's Edge program, and he did everything he could to tell me about the Buells...I think he's probably the one who made me by the thing...even though I didn't buy the one from them...but if the salesmen would have actually helped me, I would have probably left with the one they had in stock.
On a side note, I just went to that same dealer to pick up some parts for my injured little beast (and I browsed their bikes while I was there for a bit...I was checking out the Nightsters and I noticed a salesmen sprinting towards me....but I made my way over to their Buells, and he split...I stayed over at the Buells for about twenty minutes and a salesman never even got within my sight...but that's not the point)The point is...they had an 1125R in stock, and that's the first time I've seen and felt one in person....that is one bad mofo!!! |
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| Posted: 11 Apr 2008 10:26 | [?] |
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Moderator Currently Offline Join Date: Jun 2007 |
Posts: 2511 Reputation: 38 [?] User Rank: Five-Star General
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i understand everyone
it would be a better place if people just did things without always wanting something in return. but that's what you get when it's all about money money money. some seem to forget if you don't generalise and treat everyone as you wish to be treated, everything will be better...i end up buying things at a higher price or in another country because i like the owner, salesman, tech, etc... i also gotta correct a mistake i made in a euro/dollar/euro conversion... seems like 247 is actually a good price, all included that is.
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| Posted: 11 Apr 2008 14:28 | [?] |
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Registered User Currently Offline Join Date: Feb 2007 |
Posts: 990 Reputation: 8 [?] User Rank: Lieutenant General
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Quote:
it would be a better place if people just did things without always wanting something in return. I OWN my own business/store. I do deal with customers everyday. I go out of my way to help people. I get alot of "weekend warriors" and "lookie loo's" but I treat them all the same, wether they purchase from me or not. I do this for word-of-mouth advertising. I can honestly say that almost every customer that comes in my store I WILL see again. People appreciate good business, tell others, and come back But then again...its MY business..my profit..and my bottom line. Maybe thats the difference between a small independent company and a large corporate one.
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but that's what you get when it's all about money money money. True..but what happenes when you have ruined your reputation? Your sales go down down down |
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| Posted: 11 Apr 2008 15:35 | [?] |
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Moderator Currently Offline Join Date: Jun 2007 |
Posts: 2511 Reputation: 38 [?] User Rank: Five-Star General
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Quoting mrdozer2me
True..but what happenes when you have ruined your reputation? Your sales go down down down yea, but for most u.s. hd dealers it seems that buell is more of a hastle than a profit. i know my dealer has to sell about 3.4 buells to get the same yearly income compared to 1 dyna. why? cause looking good costs more than riding good...
i just treat everyone like i wish to be treated. if they make trouble or get an attitude...it's a whole new ballgame
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| Posted: 06 Jul 2008 04:11 | [?] |
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Registered User Currently Offline Join Date: Jul 2008 |
Posts: 1 Reputation: 1 [?] User Rank: Second Lieutenant
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You want UJM service buy UJM.
Showing my whiskers but was a time when HD riders were a bastard child if not on an electoslide. Now everyone and their sister rides an HD. Buell makes rare, unique and beautiful machines. Rare does not mean Walmart service. Don't like it? Buy UJM ....please! Otherwise quit whinning. These bikes have a personality, A soul. Bison |
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| Posted: 09 Jul 2008 05:10 | [?] |
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Registered User Join Date: May 2008 |
Posts: 356 Reputation: 8 [?] User Rank: Lieutenant Colonel 
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| I just got my 1000 mile service. $214 | |
| Posted: 09 Jul 2008 23:35 | [?] |
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Registered User Currently Offline Join Date: Jul 2008 |
Posts: 47 Reputation: 3 [?] User Rank: Second Lieutenant
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| I didnt even get my 1k service only because I read a post on this site that it wasnt really necessary. I also bought a service manual which helped me tremendously and saved me $225. The dealership I bought my bike from is wonderful (owned by a sexy female biker) and the mechanics/salesman are very nice and helpful. I know I voided my warranty but I figured doing my own bike service is great experience for me and a good way to gain knowledge on how motorcycles work. was doing my own service a good decision??? maybe it wasnt but hey I feel good about it... | |
| Posted: 09 Jul 2008 23:53 | [?] |
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Registered User Currently Offline Join Date: Jul 2008 |
Posts: 153 Reputation: 6 [?] User Rank: Captain
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| I just called about the 1k service, they quoted me $370 if I wanted Synthetic oil! That's nutrageous! Thieven bastards! I'll do it myself with a service manual. | |
| Posted: 10 Jul 2008 00:16 | [?] |
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Registered User Join Date: May 2008 |
Posts: 356 Reputation: 8 [?] User Rank: Lieutenant Colonel
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| Nooooo. Don't void your warranty! It may cost you $370 now, but it could save you a lot more in the end. I would be soo mad at myself if I voided my warranty and later something bad happened. | |
| Posted: 10 Jul 2008 02:06 | [?] |
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Registered User Currently Offline Join Date: Jul 2008 |
Posts: 153 Reputation: 6 [?] User Rank: Captain
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| I just bought the bike with 1500 miles on it and it's an 06. I don't have a warranty or I would deffinately be having the pirates do it. | |
| Posted: 10 Jul 2008 21:41 | [?] |
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Registered User Currently Offline Join Date: Apr 2008 |
Posts: 750 Reputation: 26 [?] User Rank: Major General 
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I only had a 1 year warranty, and I didn't hit 1,000 miles until after my warranty expired...due to my NCO support channels, I mean WTF, why can't I ride my bike onto post when it's 19 degrees outside? I'm bundled up like a freakin eskimo, what's it to them? Besides, my V-Twin keeps my important bits warm anyways....lol
Oh, I ended up doing the service myself...
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